Frequently Asked Questions

Visiting Hours

We recommend visiting from 8 am until 8 pm, after that time we lock our doors and most residents are asleep. But you are welcome to visit 24 hours a day. Please call in advance for after-hours visits to insure access.

What COVID precautions do I need to take when visiting my loved one?

Please refer to our COVID updates page for up-to-date information.

How do I find out about activities provided for the resident?

We strive to create social programs and individualized activities to match the capabilities and needs of each resident. This also has a powerful impact on the healing process of those residents involved in some type of rehabilitation. Specific activities include active resident councils, musical performances, current events update- reading the newspaper, singing exercises, fitness activities, stretching exercises, religious meetings, outside entertainment, games, trivia, history, and volunteer involvement. We also strongly encourage families to participate with the residents in various activities.

A monthly calendar is posted to keep residents informed of upcoming events such as birthday parties, movies, musical programs, outings, candlelight dinners, ice cream socials, and other special events. We always welcome friends and families to visit and attend our special events.

Can I bring a family pet?

We would love for your family pet to come to visit. Please remember to clean up after them and take the proper safety measures at all times. All pets are to be kept on a leash and should have all current vaccinations.

Can my loved one receive mail?

Definitely. Mail is delivered to residents personally on a daily basis except for weekends and holidays.

Elmbrook Home 
Attn: ________________ Room No. _____
1811 9th Avenue NW
Ardmore, OK 73401

Or consider using our Send a Greeting feature on the website. Just type the recipient’s name and type your message. When it arrives in our email box we will print it and hand-deliver it to your loved one.

Is there someone who provides haircuts?

We have a beauty shop on the premises which is open Wednesdays and Thursdays. We offer a full-service salon including perms, colors, sets, shaves, pedicures, and manicures.

Is cable television included?

Yes, cable and all other utilities (except telephone) are offered at no extra expense.

Will my loved one have telephone access?

We are happy to help with coordinating the set up of a landline with our local telephone company, at the resident’s expense.

Is there internet service?

WiFi is offered for residents and their guests.

What do I do if I have personnel concerns?

Our primary concern is that you feel comfortable here at Elmbrook Home and that your needs are being met. You should feel secure and at ease with our staff, particularly those providing your direct care. If you have any concerns or praise for our staff, please feel free to notify the administrator or the director of nursing services for any concerns.

Who do I talk to about questions in regard to financials, billing, and/or admission paperwork?

If you have any questions, please call or come by and the administrator can answer questions regarding these matters.

Contact Us Today!

Call us to set a time when you can stop by to tour our facility, enjoy a meal and meet our wonderful staff.

 

 

Your healthcare choice in Ardmore, OK,

Elmbrook Home

Address

1811 9th Avenue NW
Ardmore, OK 73401

Phone/Fax

(P) 580-223-3303
(F) 580-226-7661

Visit Us Today